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Understanding the Dashboard

Home is the first page you see after signing in. It shows how customers are using your products and points out gaps worth fixing. This article explains each card and the sidebar around it.

Choose the period

At the top right, pick a date range (Last 7 days, Last 30 days, Last 90 days, Last year, or your own dates). Next to it, Compare sets what the numbers are measured against: Previous period, Last year or No comparison. Every card below follows the date range. If there is not enough data to compare, the card says so.

Setup and discovery cards

  • Finish setting up Veribl appears until the setup guide is done. It shows how many steps are complete and the next three to do. View guide opens the full guide.
  • Discover more of Veribl suggests up to three features you have not set up yet, such as the AI Assistant, Flows or a custom domain. Click the X on a card to hide it.

Headline numbers

The top card shows four numbers with a small trend line each. Click one to see it as a larger chart.

  • Scans: QR code scans across all products
  • Registrations: product registrations by customers
  • Chat Sessions: AI assistant chats started
  • Registration Rate: the share of scans that led to a registration

Needs attention

Lists products with gaps customers will notice, with the missing items shown next to each one. Click a row, or Fix, to open the product. View products opens the catalog. This card only shows for people who can view products, and it disappears when nothing is missing.

Top products

The products with the most scans in the period, with their scan and registration counts. Click a name to edit the product. With no scans yet, the card offers Get QR codes.

Recent activity

The latest scans, registrations and chat questions from customers. View all opens Customers if your role allows it.

AI support

Shows how the AI Assistant did in the period: how many conversations were Solved by the AI, Handed to team, and Rated helpful, plus What customers ask about. View chats opens AI Assistant › Conversations. If there are no conversations yet, Open the playground lets you try the assistant yourself.

The sidebar

The sidebar lists the main areas of Veribl. See Getting started for what each one is for. Items you do not have permission for are hidden, so a colleague may see a shorter list than you. Ask an owner or admin to change your role under Settings › Team.

At the bottom of Home, Talk to our team opens support chat and Help docs opens this help center.

More ways to get help

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