Assets Library

The Assets Library (labeled Content in the sidebar) is where you manage all documents, images, and files used across your products and help center.

Access the Assets Library

Click Content in the sidebar. The section has three tabs:

All Documents — browse and search all uploaded assets
Folders — organize assets into folders
Upload — upload new files

Upload assets

Click the Upload tab (or drag and drop files anywhere in the library)
Select files from your computer — images, PDFs, videos, and documents
Files are uploaded and available immediately

Supported file types include: PNG, JPG, SVG, PDF, MP4, and common document formats.

Organize with folders

Create folders to keep your assets organized:

Click the Folders tab
Click New Folder and enter a name (e.g., "Product Manuals", "Marketing Images")
Drag assets into folders or move them using the context menu

Search and filter

Use the search bar to find assets by name. Filter by:

File type (images, documents, videos)
Folder
Upload date

Using assets in products

When adding content to a product (manuals, images, specifications), you can:

Select from existing assets in the library
Upload new files directly from the product editor

Assets used in products are linked — updating a file in the library updates it everywhere it's referenced.

Tip: Use descriptive file names when uploading. This makes it easier to find assets later using search.

Creating Products — adding assets to products
Setting Up Your Help Center — using assets in your help center