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Media library

The Media library holds the images, documents and videos you use on product pages, emails and passports. Upload a file once, then find it again here. This article is for anyone who manages brand assets.

Go to Branding › Media. You need permission to edit branding.

Upload a file

  • Click Upload and choose a file, or
  • Drag a file onto the drop area, or click the area to browse.

The library accepts images, PDFs and videos. While a file uploads, it appears in the table with its progress.

Find files

The table shows File name, Alt text, Date added and Size. Image files show a thumbnail.

  • Use the views All, Images, Documents, Videos and Other
  • Search and filter files searches by name
  • Filter by Type or Uploaded (Today, This week, This month, This year)

Edit a file's details

Click a file name, or use Edit Details in the row menu. The Asset Details window shows a preview, the file type and size, who uploaded it and when. You can:

  • Copy the file's URL with the copy button
  • Change the File Name
  • Add Alt Text, which describes an image for screen readers
  • Add Tags, separated by commas, such as logo, product, manual

Click Save Changes.

Delete files

Use Delete in the row menu or in the details window, and confirm. To delete several, select the rows and click the delete action that appears. Deleting cannot be undone.

More ways to get help

  • Support

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  • Specialists

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  • Enterprise

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