Create your account
- Go to app.veribl.com and sign up.
- Confirm your email if you signed up with an email and password.
- Enter your company details when asked.
New accounts start with a 14-day trial of the Growth plan. When the trial ends, the account moves to the Starter plan unless you choose a paid plan under Settings › Billing. See Billing for what each plan includes.
Find your way around
The sidebar on the left has these areas. You only see the ones your role gives you access to.
- Home: your headline numbers and what needs attention
- Products: your catalog, imports and QR codes
- Passports: Digital Product Passport rules, data and publishing
- Customers: contacts, registrations and feedback
- Flows: automated emails after registration
- Helpdesk: support requests in one inbox
- Warranties: registrations, claims and warranty plans
- Commerce: accessories and buy links on your product pages
- Help Center: the articles customers read
- AI Assistant: the assistant on your product pages
- Branding: theme, emails, media and custom domain
- Analytics: scans, registrations, chats and sales
Settings is at the bottom of the sidebar. Get started at the top opens a setup guide that checks your progress against your real account data, so it is the same for everyone on your team.
Your first week
- Set up the account. Fill in Settings › Company and add your logo and brand color under Branding. Invite colleagues under Settings › Team.
- Add products. Create one by hand, import a CSV, or connect your Shopify store. See Your first product, Bulk import and Shopify app.
- Get the QR codes. Download each product's QR code from its QR & links tab and put it on the product, box or manual. See QR codes.
- Add a passport if you need one. If you sell in the EU, open Passports to see which rules apply and what data is missing. See Passport rules and readiness.
- Shape the product page and Help Center. Pick a theme under Branding, then write setup guides and troubleshooting articles under Help Center. See Consumer product pages and Help Center.
- Turn on the AI Assistant. Add guidance and knowledge under AI Assistant and try it in the Playground before customers do. See AI Assistant.
- Watch registrations come in. Once products are live, registrations appear on Home and under Warranties › Registrations. See Product registration.
Tip: New products start as drafts. Customers who scan a draft's QR code see a "not available yet" page, so you can set everything up before going live. See Product statuses and publishing.