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Consumer Product Pages

When consumers scan a product's QR code, they see a branded product page with all the information and tools they need. This guide explains how content maps from your dashboard to the consumer experience.

What consumers see

The consumer product page includes:

  • Product name and images — from your product's basic details
  • Product description — the summary you entered when creating the product
  • Specifications — technical details and features
  • Care instructions — maintenance and usage guidance
  • Warranty information — coverage details and registration prompt
  • Manuals and documents — downloadable PDFs and linked resources
  • Repair information — repair guides and service center details
  • End-of-life instructions — recycling and disposal guidance

Interactive features

Beyond static content, consumers can interact with:

  • AI Support Chat — instant answers about the product powered by your content
  • Product registration — register the product for warranty and updates
  • Store promotion — your brand's store link and promotional content (configured in Brand Hub)

How content maps from the dashboard

Dashboard sectionConsumer page
Product name & imagesHeader and gallery
DescriptionProduct overview
Content > SpecificationsSpecifications section
Content > Care instructionsCare section
Content > WarrantyWarranty section
Content > ManualDocuments section
Content > RepairRepair section
Content > End-of-lifeEnd-of-life section
Brand Hub > Store PromotionStore promotion card
Help Center settingsHelp center link and branding

Branding

Consumer product pages inherit branding from your Help Center settings:

  • Logo — displayed in the page header
  • Accent color — applied to buttons and interactive elements
  • Font — used throughout the page
  • Border radius — controls the roundness of UI elements

Configure these in Help Center settings.

Multi-language support

Product pages automatically detect the consumer's browser language and translate content accordingly. See Multi-Language Support for details.

More ways to get help

  • Support

    Can't find the answer? Send us your question and the product or page it's about.

    Contact support
  • Specialists

    Get hands-on help with setup, migrating manuals, or designing your product pages.

    Book a call
  • Enterprise

    Dedicated onboarding, custom integrations, and regulatory guidance for large teams.

    Contact enterprise